The Lithuanian Air Force (LAF) has renewed the HCare Infinite material management contract with Airbus for its AS365 N3 Dauphin helicopters for another three years.
The contract renewal follows after the LAF’s fleet of three Dauphins attained 97% average availability over three years.
In October 2013, the Lithuanian Armed Forces signed a $58.14m contract with Airbus Helicopters (formerly Eurocopter) for three Dauphins.
The three Dauphin AS365 N3+ search and rescue (SAR) helicopters entered service with the LAF in 2015.
The contract included a three-year full warranty and Airbus’ commitment to maintaining at least an 80% fleet availability rate.
Šiauliai Air Base commander lieutenant colonel Antanas Matutis said: “Airbus has far exceeded the availability rate agreed upon in the HCare Infinite support and service contract, achieving near-perfect 97% fleet availability.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below formBy GlobalData
“As a direct result, our team was able to ensure continuous around-the-clock service to those in need of rescue in Lithuania, which we hope to continue through this contract renewal.”
HCare Infinite material management services allow customers to benefit from a higher fleet availability and budget control. It begins with on-request catalogue services and four by-the-hour options and gradually progresses to full availability commitments.
With HCare Infinite, Lithuania gains direct access to Airbus Helicopters’ parts inventory in Šiauliai, and a dedicated high-availability pool located in Les Florides, Marignane, France.
It is also provided with a technical representative who based on LAF premises directly coordinates with the Airbus customer support manager in Marignane.
Airbus helicopters support and services executive vice-president Matthieu Louvot said: “Support plans like HCare Infinite with performance commitments taken by Airbus contribute towards our goal of building trusted, long-term partnerships with our customers.
“In this case, Lithuania can focus its energy on effectively performing life-saving missions while Airbus takes care of all the rest.”
Currently, seven customers have selected HCare Infinite for helicopters that include H135s, H145s, Dauphins and Super Pumas.